Helpful Travel Information

Useful Travel Info

Hotels

Aloft Hotels 877-462-5638
Best Western 800-528-1234
Choice Hotels 800-221-2222
Courtyard by Marriott 800-321-2211
Doubletree Hotels 800-528-0444
Element Hotels 877-353-6368
Embassy Suites 800-362-2779
Fairfield Inn 800-228-2800
Four Points by Sheraton 800-368-7764
Four Seasons 800-332-3442
Hampton Inn 800-426-7866
Helmsley Hotels 800-283-3824
Hilton Hotels 800-445-8667
Holiday Inns 800-465-4329
Hyatt Hotels & Resorts 800-233-1234
Loews Hotels 800-223-0888
Le Meridien Hotels 800-543-4300
Marriott Hotels 800-228-9290
Marriott Residence Inns 800-331-3131
Omni 800-843-6664
Radisson Hotel Corporation 800-333-3333
Ramada Inns 800-272-6232
Renaissance by Marriott 800-468-3571
Ritz Carlton Hotels 800-241-3333
Sheraton 800-325-3535
Stouffer Hotels 800-468-3571
Travelodge International 800-255-3050
W Hotels 800-228-3000
Westin Hotels 800-228-3000

Airlines

Air Canada 888-247-2262
Air France 800-237-2747
Alitalia 800-223-5730
American 800-433-7300
ANA (All Nippon) 800-235-9262
British Airways 800-247-9297
Cathay Pacific 800-233-2742
Continental Airlines 800-525-0280
Delta(Domestic) 800-221-1212
Delta (International) 800-241-4141
El Al 800-223-6700
Iberia 800-772-4642
Japan Airlines 800-525-3663
JetBlue 800-538-2583
KLM 800-374-7747
Korean Air 800-438-5000
Lufthansa 800-645-3880
Northwest 800-225-2525
Qantas 800-227-4500
Singapore Airlines 800-742-3333
United Airlines 800-241-6522
US Airways/America West 800-363-2597
Virgin America 877-359-8474
Virgin Atlantic 800-862-8621

Credit Card Numbers (to report lost or stolen)

American Express (Except AZ) 800-528-4800
Diners Club (Except CO & Canada) 800-525-9040
Discover Card 800-347-2683
MasterCard – USA 800-826-2181
MasterCard Outside USA (Collect) 212-974-5696
Visa (Except CA) 800-336-8472

Air Freight Companies

DHL Courier Express 800-225-5345
Federal Express 800-238-5355
UPS 800-742-5877

When Flying

  1. Be Aware of Your Surroundings
    The next time you are in an airport or on an aircraft, take notice of your surroundings, especially of activities or situations that do not appear to be normal.
  2. Report Unusual Activity
    If you see anything in the airport or on an aircraft that looks out of place or otherwise inappropriate such as unusual behavior or potential security violations, inform either a law enforcement representative or someone in authority.
  3. Make No Assumptions About Who May Pose a Threat
    If someone is intent on perpetrating violent acts against the air transport system, that person can be of any age, gender, or nationality. You should not assume that any particular type of person is likely to do harm simply because of outward appearances.
  4. Stay Away from Suspicious Circumstances
    If you encounter a potential hazard in the airport, move away from the situation before contacting someone in authority. If necessary, warn others in the vicinity. Examples of potential hazards include unaccompanied packages, suspicious behavior, or an unusual commotion.
  5. Keep Your Seat Belt Fastened While You are Seated.
    Keeping the belt on when you are seated provides that extra protection you might need if the plane hits unexpected turbulence of if the aircraft is put through unusual maneuvers.
  6. Listen to the Flight Attendants
    The primary reason flight attendants are on an aircraft is for safety, so if there is any kind of emergency or potential emergency situation, look to the flight attendants for guidance.
  7. Become Familiar with Your Aircraft
    When you are first seated, review the written safety instructions, count the number of rows to the nearest exits and check to see if there are seatback telephones available.
  8. Remember the Basic Rules for Wireless Devices
    In the U.S., cell phones, pagers, and other wireless communications devices may be used until the passenger entry doors are closed prior to takeoff. Do not use these devices for routine communications until the passenger doors are opened at the end of the flight. Rules vary around the world, so check with your airline if you are not sure.
  9. Have a Plan for the Emergency Use of a Wireless Device
    In the event of an in-flight emergency, you should take stock of the situation before using any communications device, including the aircraft's seatback telephones. If the situation calls for it, use your cell phone or other personal wireless device to contact someone who can help and have critical phone numbers available before you travel.
  10. Work As A Team
    If the situation on the aircraft has the potential for danger, it is usually better to share information with crew members and the other passengers and to work together. Individual action, either during a normal emergency or during a hijack or other deliberate threat to the aircraft, is usually much less effective than a coordinated group action.

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